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At British Vehicle Check, the security of your data is our top priority. We are committed to maintaining a safe and secure digital environment for all users accessing our vehicle history report services.

1. Data Protection and Encryption

We use industry-standard security protocols to protect the personal and payment information you provide to us:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted using Secure Socket Layer (SSL) or Transport Layer Security (TLS).

  • Secure Payment Processing: We partner with reputable third-party payment processors who are PCI DSS-compliant. Your payment details are never stored on our servers.

2. Infrastructure Security

Our servers and infrastructure are hosted with secure data centers that employ:

  • Firewall protection

  • 24/7 monitoring

  • Access control and biometric authentication

  • Redundancy and failover systems

Only authorized personnel have access to critical infrastructure components.

3. Access Controls

We follow strict access control procedures:

  • Role-based access for staff and system administrators

  • Secure logins and multi-factor authentication (MFA) for internal tools

  • Regular access audits and activity logging

4. Data Storage and Retention

  • We store your personal and vehicle data only for as long as necessary to deliver the service and comply with legal obligations.

  • Sensitive data is stored in encrypted form where applicable.

  • After the retention period ends, your data is securely deleted or anonymized.

5. Monitoring and Incident Response

We actively monitor our systems to detect unusual activity or unauthorized access. In the event of a data breach:

  • We will notify affected users promptly, in compliance with applicable data protection laws.

  • We will investigate the root cause and take immediate corrective measures.

  • We maintain a formal Incident Response Plan to handle breaches and outages efficiently.

6. User Responsibilities

While we take robust security measures, users also play a role in maintaining system security:

  • Do not share login credentials or personal data unnecessarily.

  • Ensure your device and browser are up to date.

  • Report any suspicious activity or phishing attempts to us immediately at inquiry@britishvehiclecheck.co.uk.

7. Third-Party Security

We carefully vet third-party providers and require them to follow best practices in data security. This includes:

  • Secure APIs

  • Limited data sharing

  • Contractual data protection clauses

8. Updates to This Policy

We may update this Security Policy as technologies and legal requirements evolve. Any updates will be posted on our website with an updated revision date.

9. Contact Us

If you have any questions or concerns about security, or if you suspect a vulnerability or breach, please contact:

British Vehicle Check
Email: inquiry@britishvehiclecheck.co.uk
Website: www.britishvehiclecheck.co.uk

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